AI_customer_service/size_table/pipeline.html

<process name="订单换货处理流程">
    <start>申请换货</start>
    <step id="1">确定订单</step>
    <decision id="2">
    <condition>通过订单API获取订单类型（普通/积分退款券/+1元换购/代金券/是否超期）后，是否满足换货条件</condition>
    <branch true="3" false="4">
    </branch>
    </decision>
    <step id="3">固定话术</step>
    <step id="4">固定话术回柜</step>
    <step id="5">通过订单API获取订单状态（审核可退/审核不可退）</step>
    <decision id="6">
    <condition>判断是否可退</condition>
    <branch true="7" false="8">
    </branch>
    </decision>
    <step id="7">固定话术</step>
    <step id="8">固定话术回柜</step>
    <step id="9">催发货</step>
    <step id="10">确定订单</step>
    <step id="11">通过订单API获取订单状态（已发货/未发货）</step>
    <decision id="12">
    <condition>判断是否发货</condition>
    <branch true="13" false="14">
    </branch>
    </decision>
    <step id="13">固定话术</step>
    <step id="14">固定话术</step>
    </process>